ITIL® Certifications and Exams - Foundation and Intermediate
ITIL® Certification is broken down into four levels. This modular approach allows students to build a foundation and then specialize in advanced concepts going forward.
The ITIL® 4 Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL® v3 Service Lifecycle, including the linkages between Lifecycle stages, the processes used, and their contribution to Service Management practices.
Course Outline EN
ITIL® Practitioner is the next stage after ITIL® 4 Foundation. ITIL® Practitioner provides “how to” guidance to begin applying ITIL® best practices within an organization. It has been developed provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL® in their organizations.
ITIL® Intermediate Level
Intermediate Level certification consists of multiple modules, each with a different focus and path that the candidate may select. Candidates can take as few, or as many, intermediate qualifications as they require to suit their needs. The ITIL® Intermediate modules go into more detail than the Foundation level, and are an industry-recognized qualification.
Specialize in ITIL® Lifecycle Stream - consists of 5 certifications.
Specialize in the ITIL® Capability Stream - consists of 4 certifications.
ITIL® Certifications and Exams - Expert and Master
ITIL® Expert Certificate
The ITIL® Expert level of qualification is aimed at those individuals who are interested in demonstrating a superior level of knowledge of ITIL® Intermediate Level in its entirety. You are free to select from a variety of qualifications which focus on targeted areas of the ITIL® Service Lifecycle with varying degrees of depth and specialism. Achieving this level of ITIL® qualification will improve a candidate's career advancement and progression within the IT Service Management field.
In order to achieve ITIL® Expert, students much achieve a total of 22 credits.
*Candidates who achieve ITIL® Expert level will also satisfy the pre-requisite entry criteria for the ITIL® Master Level.
ITIL® Master Qualification
The ITIL® Master Qualification certificate validates the capability of the candidate to apply the principles, methods, and techniques from ITIL® in the workplace. Every ITIL® Master candidate will select a unique range of experience to apply, so there is no fixed syllabus associated with Learning Objectives for this qualification.
For more information on ITIL® Training and Certifications, please fill out the contact form to the right and a representative will contact you shortly.
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