Microsoft® Office, leadership, business, and soft skills trainer
Dimitar Ionkov has more than 20 years of professional experience in the IT and business fields. He has excellent technical and business skills. For more than 15 years, he has been engaged in developing and conducting training on Microsoft® office and technical applications, as well as developing leadership skills.
He has experience in international companies from various industries, having held positions as Customer Service Representative, Technical Expert, Regional Manager for EMEA clients, Operations Manager, Capability Development Manager. For the past 4 years, he has been actively working in the field of customer relationship management in cooperation with companies based in the USA and Europe. His diverse professional experience has a significant impact on the way he conducts training, because he can provide a wide range of concrete examples, which in turn brings a higher added value to the trainees.
Dimitar is a highly qualified Microsoft® Office and ITIL® Medium OSA instructor, which helps him better understand client processes and put Microsoft® Office knowledge into the context of work processes. Thanks to his diverse experience of working with clients and partners from different countries and completed successful international projects, he has practical knowledge in the field of leadership, soft skills, and entrepreneurship, which he shares during the courses. For 5 years of teaching at the New Horizons training center, Dimitar has trained over 500 students.