Senior Business Analyst
Metodi Mladenov is a Senior Business Analyst in A1 (former Mobiltel) with experience in the field since 2013. Having obtained his Master's degree in Business Analysis in Sweden, Metodi has worked as a business analyst in various IT and telecommunication projects in Bulgaria as well as abroad.
He has participated in all stages of business analysis process and has successfully implemented various techniques. He has been using ULM in process mapping, User Stories, Use cases, Mockups, User interviews, workshops etc. He has took a part in solution design phase – validate and approve design documents, organizing user acceptance tests and continuous improvement through providing monitoring activities during post implementation period.
He is ITIL® Foundation certified and has strong knowledge about Process Management.
In his trainings, he gives many practical examples and leads discussions that are beneficial to the students with respect to applying their knowledge into their work process.