1 - Lean
IntroductionOriginsGuiding PrinciplesImportance of LeanTools of LeanResults
2 - Six Sigma
IntroductionWhat is Six Sigma?Views of QualityThe Statistical ObjectiveThe MethodologiesFocus of Six SigmaThe Tools of Six SigmaResults
3 - Lean Six Sigma
Decision to ImplementBusiness Process Management and LSSPhilosophical and Cultural AspectsEnabling ForcesOpposing ForcesTypical Deployment
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