Training and Certifications > Course Outline

Critical Facilitation Skills for Leaders

Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.

This course may earn a Credly Badge.

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Learning Objectives

After completing this course, students will know how to:

  • Apply techniques to encourage participation and reach consensus
  • Utilize facilitative questioning techniques
  • Recognize indicators to facilitate each stage of the team process
  • Deal constructively with disruptions and typical problem behavior
  • Implement interventions appropriately
  • Plan and run a focused discussion, meeting or event

     

    Course Details

    Course Outline

    1 - The Importance of Facilitation
  • Being an Effective Facilitator
  • Harnessing Knowledge, Experience, and Diversity
  • Encouraging Group Motivation and Commitment
  • Observing the Team Process
    • 2 - Facilitating Process and Content
  • Identifying Process and Content Elements
  • Managing the Flow
  • Resolving Tensions and Disagreement
    • 3 - Setting the Stage for Facilitation
  • Laying the Groundwork,
  • Educating Participants, and Securing Support
  • Selecting the Right Facilitator
  • Planning for a Facilitated Meeting
    • 4 - Facilitating Team Development
  • Encouraging Participation
  • Recognizing Stages in the Team Life Cycle
  • Supporting the Team through the Stages
    • 5 - Building Consensus and Reaching Decisions
  • Gathering and Presenting Data
  • Synthesizing and Summarizing
  • Identifying Options and Brainstorming
  • Facilitating SWOT Analysis
  • Creating a Short List
  • Using the Multi-Option technique
    • 6 - Disruptions, Dysfunctions and Interventions
  • Handling Disruptions and Difficult Behavior
  • Addressing Dysfunction
  • Agreeing on Ground Rules
  • Restating and Reframing

    • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Leaders and professionals who manage teams or groups and are responsible for their outcomes.

    Critical Facilitation Skills for Leaders

    €380
    Course Length : 2 Days
     

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