Microsoft Office (Excel, Word, PowerPoint) Trainer
Gergana Kopanarova has been a trainer at New Horizons Bulgaria since 2016 and she leads trainings for Microsoft Office (Excel, Word, PowerPoint). She has conducted trainings for many corporate clients in Bulgaria, including Vivacom, DSK Bank, Lidl Bulgaria, Lufthansa Technik, First Investment Bank, Louis Dreyfus Company, Borika Bank Service, Sensata Technologies, Internet Securities, Scania and others. Gergana has a very high level of expertise in Microsoft Office, which she uses in her work, as well as when she consults clients regarding their individual cases. She has excellent trainer skills and teaches with great enthusiasm. She pays close attention to every client and customizes the study materials and exercises she uses for the training according to the specifics of each group.
The evaluation of her performance via the independent evaluation system Metrics That Matter, based on 1200 feedback results, is 98.9, whereas the EMEA average is 83.9.
In 2018 she gets a worldwide award for TOP 25 Application Instructors of New Horizons Computer Learning Centers.